Making Ordering & Managing Uniform Programs Simple
Your Client Portal makes it easy to transition your uniform program to Total Uniform Solutions, and has been created with your business and industry in mind. Intuitively designed to deliver simplicity to all stakeholders, save time, access intelligent data and ensure ease of use for your staff. B2BHub is highly flexible and offered as a complimentary service to qualifying customer accounts.
Ideal for managing uniform programs of 25-1000+ staff, across multiple locations.
Configurable Account Set-up
This service can be used to streamline on-demand orders, or used in conjunction with a bespoke warehousing and logistics solution. This system is offered as a complimentary service to our uniform and merchandise clients. Custom development can be arranged (at additional cost) for specific functionality or API integration required.
Worldclass Security Protocols
The B2B Hub is a modern ecommerce experience built for the user, with security top of mind. For example, users are provided with individual logins and only have access to the products and features assigned to their role. All communication within the system is secure in transit and at rest, with data being stored onshore, giving your organisation peace of mind knowing that security and data protection sits at the core of our platform.
24/7 Customer Service
We provide dedicated customer support for all B2BHub users, including a 24/7 self-service bot – available on the ordering portal – and email support. Customer service history is recorded and report on a user level.
Returns Made Easy
The returns process is integrated into the system. Individual users can easily process online return requests. Users are notified of the status of their return every step of the way.
Structured to your needs
Recognised by their staff email, each team member can only see the uniform catalog relevant to their role. This reduces confusion for your team, especially if you operate across multiple business units or franchisees with different requirements.
Solving the sizing challenge
Our proprietary WOTsize plugin helps users determine their preferred fit based on each garment selected. It’s non-invasive, fun to use and ensures that staff feel confident in their new, well-fitting uniform.
Feature-rich product pages
Product pages including product information, care instructions, size information, multiple product photos – plus much more. The system also displays real-time stock management data, keeping expectations on delivery times clear.
Logistics your way
Our online portal enables individualised delivery strategies, designed to significantly reduce labour, manage risk and save time. Our portal helps to mitigate the financial impact of redundant or over-ordered stock.
Configurable to your business
Combining powerful technology, our system can accommodate a number of customised configurations to help your business control your uniform program structure. Suitable for a range of business models.
Complete customer service
Supporting the technology is an experienced team of customer support specialists, dedicated to ensuring your staff's orders are processed seamlessly. Our chatbot and email support is always at your service.
Over 20,000 users
(and counting)....
B2BHub is the perfect compliment to any business in any industry. We are proud to manage the national uniform programs for some of Australia's biggest brands. To get a detailed overview of all the features B2BHub can offer your business, book a demo today.
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